Смарт-трик pinco casino, что никто не обсуждает вопрос
Смарт-трик pinco casino, что никто не обсуждает вопрос
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The player from Germany is struggling to complete the KYC. The casino required proof of address, but those provided by the player haven’t been accepted. The issue was successfully resolved, the player received his funds.
The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.
After the player had lodged a complaint, the casino had credited the deposit to his account. Consequently, the issue had been resolved and the complaint had been closed.
The player from the Netherlands had an active self-exclusion in a sister casino due to a gambling problem. The player believes that he should have been banned from this casino too. Since he did not request self-exclusion from this casino, he decided to close the complaint.
Казино. Казино Пин Ап – сотни игр, джек-поты равным образом например далее.
The player's verification is delayed for unknown reason. The complaint was resolved as the player got verified.
The player from Germany deposited money into the casino, which was deducted from their account but not credited into the casino account. The complaint was resolved as the player's deposit got credited.
Her account was suspended with her money stuck inside. After a series of exchanges between the player, the casino, and the Complaints Team, the casino had clarified that the player's account was verified and she could continue playing and withdraw her winnings. The player confirmed that the issue had been resolved and thanked the team for their assistance. We had then closed this complaint as 'resolved'.
Your satisfaction is important to us, dear, and we will do our best to improve a current bonus system.
The game itself is fun and the RTP is okay. However, the payout is a struggle. Completely unnecessary data and documents are requested, the support only sends bot answers. Although the necessary data has been submitted, these are repeatedly rejected. Delay strategy at its finest.
All of the here games we host on our site are regulated by the gaming licenses we hold and are operated by random number generators, meaning every outcome of every round is completely random.
The player from Germany has requested withdrawal a week ago. It has been pending since. The complaint was resolved as the player received his withdrawal.
Thanks for the awesome review, dear ! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
After the player had lodged a complaint, we had mediated the communication between the player and the casino. The casino eventually responded, had apologized for the inconvenience and confirmed that a refund had been processed. The player had confirmed receiving the refund, resolving the issue.